Having built chatbots for diverse functions from Banking to Retail, we’ve seen that some verticals need bots more than others. Some of the industries we’ve built chatbots for have massive scope for widespread chatbot usage.
While the role of chatbots does not include prescriptions or diagnosis, bots can be used to automate a number of actions such as bookings appointments, reporting symptoms and managing prescriptions.
Send customers notifications, help them identify areas where they can save money, provide credit score updates, enable bill payments and more.
Instead of having agents manage every request, chatbots can handle responses at scale. Besides this, our bots are also personal shoppers for customers, with custom behavioral recommendations.
As customer journeys become increasingly omnichannel, marketers are turning to chatbots for answers. Our bots engage with customers throughout their retail journey, improving conversions and retention.