At Ideas2IT, we learn every day. From product engineering to data science, from blockchain to chatbots, our experts discuss driving forces at the intersection of tech and business.
We look at business through the lens of technology, and break down how cutting-edge tech will alter the way companies in various industries operate. These are some of our learnings building generative, human-like bots powered by AI.
50 of the best chatbot use cases
Chatbots have already extended into so many aspects of our daily life – I wake up in the morning and ask Alexa (a voice bot by Amazon) to play my favorite jazz music, Amy (an email bot by x.ai) emails me about today’s meetings, and Slackbot (a bot powered Slack) sends me a notification to remind me to buy airline tickets to SF today. Bots are everywhere!
Anatomy of a Chatbot Project
Chatbots have come a long way from simple scripted answer machines. Today’s chatbots are intelligent enough to engage potential customers and ensure that human customer service and sales agents are not swamped with repetitive inquiries that waste time and resources. But that’s not all they do.
How HR chatbots are changing the recruitment game
The biggest utility of HR chatbots is their ability to perform repetitive manual tasks at scale. This is why automation has become a key use case for chatbots. What’s more, they can do so at a much higher efficiency than humans, since they run on machines.