Geriatric Practice Modernization: How Ideas2IT Cut Reporting Time by 25% with a Custom Geriatric Platform

From Siloed Systems to Seamless Senior Care: A Case Study in Geriatric Practice Platform Modernization

One-liner summary:

Ideas2IT developed a cloud-based, mobile-first EHR and practice management platform purpose-built for geriatric care: reducing CMS reporting time by 25%, cutting denied claims by 25%, and increasing encounter volume by 5%.

The Problem with the Status Quo

Managing elderly care requires coordination across providers, systems, and standards. For a leading geriatric care provider, essential workflows like CMS reporting, encounter documentation, billing, and staffing coordination were spread across disconnected tools.

Physicians spent more time on systems than on care. MIPS compliance required manual oversight. Billing inefficiencies led to lost revenue. Staff burnout was increasing.

The provider needed to create its care platform with minimal disruption while maintaining compliance across CMS, HIPAA, and ONC regulations.

Where the Gaps Were

Key challenges included:

Time-intensive CMS quality reporting
High denial rates due to fragmented documentation
No centralized dashboard for operational oversight
Disconnected communications between clinical teams
Rigid systems lacking mobile access and real-time updates
Limited visibility across clinical, operational, and financial metrics

The platform had to be purpose-built for geriatric care delivery.

What We Delivered

Ideas2IT delivered a full-stack Geriatric Practice Management System designed to streamline LTPAC operations, automate compliance, and unify workflows while meeting all regulatory requirements.

Core Features and Architecture:

Cloud and Mobile Ready
Accessible across Web, iPad, and Windows with offline capabilities
EHR Agnostic
Integrated with systems such as Dr. First and PointClickCare
Real-Time Compliance Tracking
Monitored CMS quality measures live, enabling faster reporting
Embedded Analytics
Dashboards for clinical performance, operational metrics, and care efficiency
Instant Documentation and Sharing
Reduced note-taking and improved interdisciplinary handoffs
Interactive Visualizations
Facility heads could view real-time metrics to guide decisions
Role-Based UX
Tailored interfaces for physicians, administrators, billing teams, and support staff

The solution reorganized care delivery around real-world geriatric workflows improving both compliance and clinician experience.

Outcomes We Achieved

Metric	Outcome
CMS quality reporting time	Reduced by 25 percent through real-time compliance tracking
Encounter volume per day	Increased by 5 percent due to streamlined documentation
Denied claims	Reduced by 25 percent with improved billing accuracy
Administrative overhead	Decreased through integrated workflows across departments
Interdisciplinary coordination	Improved with live note sharing and centralized dashboards

The result was reduced administrative burden, improved staff efficiency, and a scalable foundation for multi-site geriatric care.

Key Takeaways

UX must be role-specific. Each user type required tailored workflows to reduce friction
Mobile-first matters in LTPAC. Practitioners needed quick, on-the-go access across facilities
Compliance automation creates real value. What once took hours was now tracked in real time
‍Interoperability is essential. The platform had to work within the broader care ecosystem, not replace it

Co-create with Ideas2IT

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