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We'd love to brainstorm your priority tech initiatives and contribute to the best outcomes.
We'd love to brainstorm your priority tech initiatives and contribute to the best outcomes.
From Monolithic Constraints to Cloud-Native Agility: A Case Study in Orthodontic SaaS Transformation
Legacy systems were holding back performance, AI adoption, and workflow automation. The team needed a full-stack revamp.
uLab Systems, a leading manufacturer of clear aligners and dental treatment solutions, had grown rapidly, with hundreds of thousands of orthodontic cases processed through its uDesign desktop software. But scale brought friction.
With monolithic infrastructure, manual billing operations, and platform silos between desktop and cloud, the company struggled to release features quickly, onboard new users seamlessly, and support integrations across the clinical and administrative workflow.
They needed a full-stack modernisation to lead with innovation.
Key issues identified:
Without re-architecting the system, uLab risked falling behind as the business scaled.
Ideas2IT led the replatforming effort, transforming uLab’s desktop solution into a modular, SaaS-native application powered by microservices and DevOps best practices.
Core Implementation Highlights:
Area | Outcome |
Billing cycle time | Reduced from 45 days to fewer than 10 days |
Release velocity | Weekly rollouts enabled via CI/CD |
Clinical data workflow | Migrated to AI-assisted, browser-native environment |
Partner integrations | Expanded to 6+ platforms including ERP and CRM |
Developer productivity | Improved through service isolation and modular code |
Scalability | Enabled growth from solo clinics to multi-site setups |
uLab now operates as a cloud-native SaaS platform with real-time order management, automated billing, and AI-powered diagnostics accessible securely via the browser.
Legacy systems were holding back performance, AI adoption, and workflow automation. The team needed a full-stack revamp.